Service Desk And Technical Support Specialist (Microsoft-Oriented)

About us:

Bulwork is the first IT recruitment agency in Bulgaria with 24 years of stable presence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.

Our client?

Leading FinTech with a presence across Europe, Asia, and North Africa. The company focuses on modernizing the IT ecosystem through cloud technologies, automation, and engineering best practices. Their technology environment features technologies and platforms such as MS Windows 365, Azure Cloud, Kubernetes, microservices architecture, etc.

We're assisting them in growing their Engineering team and seeking an IT professional to hold the position of:


Service Desk and Technical Support Specialist (Microsoft-oriented)


Some of your duties:

In this role, you will provide technical support to the end-users in the Sofia office, including endpoint management with InTune, MECM, and JAMF platforms, deployment and configuration of laptops, printers and mobile devices, Windows 365 and remote connectivity tools.

Essential requirements for the position:

- 2+ years of professional experience as a Service Desk Specialist, Technical /IT Support Specialist, Microsoft System Engineer other relevant role;
- Some experience with MECM, Intune, and JAMF platforms;
- Experience in support of Mobile Device Management (MDM) and Mobile Application Management (MAM);
- Experience in configuring, deployment and support of MS Windows 365
- Fluency in English, both written and spoken.

Our client can offer:

- Excellent salary and additional performance monetary bonuses;
- Unique conditions for additional health, life accident, and pension insurance;
- 25 days of annual paid leave;
- A HYBRID model of work;
- Opportunities for learning and professional development.


Ready to take the next leap in your IT career? If yes, please send us your CV in English or share your LinkedIn profile.

The confidentiality of all applications is assured. Only shortlisted candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).

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