Reporting And Analyzing Specialist With French

Provide support to the TS EMEA and/or TSD EMEA organization on different levels (region, sub-regions, countries, towers, etc.) with exhaustive reports or/and in-depth analysis or/and improvement actions involvement.
-> Generating and maintaining reports, scorecards, etc. in accordance with TS/TSD business needs;
-> Providing proper data quality control;
-> Analyzing trends in reports, scorecards;
-> Analyzing root causes influencing operational excellence KPI's;
-> Giving recommendations based on analyzed data on how to progress, optimize or evolve internal business processes;
-> Ensuring proper follow-up with management;
-> Initiating and driving subsequent actions part of improvement projects;
-> Closely collaborating with business process owners on EMEA sub-regional, country, tower level, etc. to define requirements for reporting and analysis;
-> SharePoint activities in regard to the business needs.

Qualifications:
-> Fluent in written and verbal English
-> Fluent in French
-> Strong analytical and summarizing skills
-> Very good communication skills - outgoing, natural communicator
-> Good presentation skills
-> Detail oriented person;
-> Team player
-> Self-motivating and able to work as part of a Remote/Virtual team
-> PC Knowledge: Excel, Databases, PowerPoint, Outlook
-> Strong Excel skills - Macro creation and VBA experience will be considered as strong advantage
-> SQL programming skills will be a plus
-> Knowledge of ITIL is a plus



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